We are an independent Lloyd’s broker based in the heart of the City of London. Our experience, professional approach and service ethos, enables us to deliver a highly personalised service and insurance products focused on your specific requirements.
Breadth of expertise and coverageWith the world’s major insurers right on our doorstep, and with the close working relationship we have built with them over the years, we can offer a wide range of insurance products. As well as providing insurance for individuals and business clients, we also support clubs and associations and brokers seeking binding authority access to Lloyd’s of London. We have a long-track record of successfully serving not only clients in the UK, but also Europe and USA, with a particular specialism in Greece and Ireland.
In view of the rapidly changing situation with COVID-19 and following government advice our London based employees will be working from home until further notice.
All the phones will be diverted to our mobiles, emails will be read and we remain completely focused on maintaining a high degree of service during this difficult period and every member of the team will have a full capability whilst away from the office.
In the event you have not been able to speak with any member of the team please contact Sandra Coleman +44 (0) 7976 391282 or firstname.lastname@example.org and we will respond to you immediately.
We wish you, your friends and family all the best.
Clients say they appreciate the prompt and professional response we seek to provide – both in arranging cover for them, and in dealing with any queries or claims. At Fidentia you get a dedicated account team who will deal with you directly (not via an automated service). They will invest time getting to know you and will negotiate with insurance underwriters and loss adjusters, often face to face, on your behalf, to secure the best possible outcome for you.
Many of the team have been with Fidentia since its formation, which provides you with consistent points of contact. You can also count on their confidentiality and discretion. This continuity is important to our clients, many of whom have been looked after by the team for a long time, enabling us to have a better understanding of their needs.